來自 朗巴迪酒店Asst. Director of Front Office Operations Abeer S 的回應
已於 2017年10月23日 回應
Dear Guest, Thank you for sharing your comments regarding your recent visit to the Lombardy Hotel. We are thrilled to hear that you enjoyed your stay. From the room accommodation, the service provided by our team and the convenience of the location. We thank you for your loyalty to The Lombardy Hotel and appreciate you choosing to return throughout the years. We are happy that The Lombardy Hotel was part of your wonderful memories. We cant wait to welcome you back for a future visit.
來自 朗巴迪酒店Asst. Director of Front Office Operations Abeer S 的回應
已於 2017年10月3日 回應
Dear Guest, Thank you for taking the time to share your wonderful feedback regarding your recent visit to The Lombardy Hotel. We are happy to hear that you enjoyed the spaciousness of our room accommodations and the complimentary breakfast. We look forward to welcoming you back in the near future.
來自 朗巴迪酒店Asst. Director of Front Office Operations Abeer S 的回應
已於 2017年8月18日 回應
Dear Guest, Reading this review certainly makes what the team does daily worth it all. We are extremely pleased when our guests are happy. We appreciate your wonderful comments as well as your loyalty to The Lombardy Hotel for many years. The location is perfect and convenient as it is close to transportation, shopping, dining and a short walk to Central Park. The team is great and are long time associates who enjoy the work they do for our amazing guests. We cant wait to welcome you back.
來自 朗巴迪酒店Asst. Director of Front Office Abeer S 的回應
已於 2017年6月16日 回應
Dear Guest, We appreciate the time you took to provide us with feedback regarding your recent visit to the Lombardy hotel. We are pleased to hear that you enjoyed our clean and spacious rooms as well as the convenience and rate of the garage for parking. We were disappointed that you did not find our team to be lively. We train our associates to ensure they are providing service that not only meets but exceeds our guests expectations. We hope you consider a future visit and look forward to welcoming you back to the Lombardy hotel.
來自 朗巴迪酒店Asst. Director of Front Office Abeer S 的回應
已於 2017年6月8日 回應
Dear Guest, Thank you for taking the time to share your wonderful feedback with us. We are honored to be your favorite place to stay while in NYC. Our rooms are spacious and uniqely decorated as each unit is different it provides the repeat visitor many different experiences. Our team is dedicated to providing our guests with top notch service as we know that service is the most important aspect in our business. Thank you for your loyalty to the Lombady with 4 stays in thus far; we are excited to welcome you back in the near future and look forward to providing you with an amazing and unique experience each time you return.