來自 費爾蒙特傳統酒店,哥羅多利廣場Assistant Front Office Manager Mobile66043478524 的回應
已於 2019年8月20日 回應
Dear Linda, Thank You so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting "the convenience of the residences for families, and extremely helpful staff." We are glad to hear that we were able to uphold your expectations and provide a pleasant stay for you and your lovely family. It was my absolute pleasure to assist with your transportation arrangements. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to provide the best service to all our guests. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Hernandez Assistant Front Office Manager
Dear Stacy S, Thank you for sharing your most recent stay at the Fairmont Heritage Place Ghirardelli Square before heading out to Wine Country. I could not agree more that the view is beautiful and thank you for highlighting the complimentary wine and cheese hour. I hope you had an enjoyable time in Napa and we look forward to welcoming you back next time your plan include San Francisco. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square
Dear DadMom2Teens, Thank You so much for taking the time to share your most recent stay experience with us at the Fairmont Heritage Place Ghirardelli Square via TripAdvisor. It is always a pleasure to receive positive feedback and thank you for highlighting the awesome views, location, breakfast, wine and cheese reception, and of course the chocolates! I will share your comments with our team including that you enjoyed the hot chocolate and 4th of July fireworks show from our Mustard Terrace and utilizing our complimentary bikes to ride around the city. I am sure that this feedback will serve as an encouragement to all of our staff as we continue to strive to provide memorable experiences for our owners and guests. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square
Dear migs85, Thank you for taking the time to write a review following your recent stay at the Fairmont Heritage Place - Ghirardelli Square. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences with us serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Bailey O'Neile Night Manager
Dear Footprints724562, Thank You so much for sharing your most recent stay at the Fairmont Heritage Place Ghirardelli Square. Thank you for highlighting that our residences are spacious which is great for family and entertaining friends including a full kitchen. Also, thank you for sharing how much you enjoyed our comfy robes and slippers that you get to enjoy while staying with us. I will most certainly share your comments with the team and we look forward to welcoming you back to your home away from home when staying in San Francisco. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square