來自 克利夫蘭機場北拉昆塔套房飯店LQ Customer Care LQ Customer Car... T 的回應
已於 2017年9月22日 回應
Mark, We sincerely apologize for your recent negative experience with us It was not our intent to disturb your stay with our renovation project. For that, we are sincerely sorry. Your suggestions for a better stay have been shared with management. We hope you will give us another chance in the future. Sincerely, Danielle LQ Customer Care
來自 克利夫蘭機場北拉昆塔套房飯店LQ Customer Care LQ Customer Car... T 的回應
已於 2017年8月31日 回應
Hazel, Thank you for your feedback regarding your stay. We want to take this opportunity to apologize for the pest issues you experienced. We are working diligently with our pest management company to combat any problems. It is our hope you will give us a chance to better serve you in the future. Sincerely, Danielle LQ Customer Care
來自 克利夫蘭機場北拉昆塔套房飯店LQ Customer Care LQ Customer Car... T 的回應
已於 2017年6月17日 回應
Dear Valued Guest, Thank you for taking the time to share your review. We sincerely apologize for any inconvenience our renovation may have caused you and will forward your feedback to our management team to be reviewed. We truly appreciate your feedback. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you for staying with us. Sincerely, Diana
來自 克利夫蘭機場北拉昆塔套房飯店LQ Customer Care LQ Customer Car... T 的回應
已於 2017年5月12日 回應
Dear Loriar, Thanks for taking the time to submit such a positive review of your recent stay. We are delighted that you had a good guest experience and enjoyed our upgrades. We look forward to having you as a guest in the future. Sincerely, B Ames, LQ Customer Care
來自 克利夫蘭機場北拉昆塔套房飯店LQ Customer Care LQ Customer Car... T 的回應
已於 2017年5月6日 回應
Dear Diane, Thank you for your wonderful review, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Respectfully, LQ Customer Care