Hello Stan, I am sorry to hear about the issues you experienced during your stay. We have recently updated the entire Wi-Fi network with new equipment making it much more reliable for our guests. As for the housekeeping issues, your feedback will be shared with the appropriate staff to ensure these issues are prevented in the future.
Hello Brian, I am sorry to hear about your negative experiences during your stay. We take feedback like this very seriously and it will be shared with the appropriate staff to ensure we work towards preventing issues like this in the future.
Thank You Nestlab for submitting your review for the Sterling Hotel and Suites. We are glad that the girls like the spacious room for the get away. We hope that you will stay with again when you are in Des Moines
Tracey1216 Thank you for taking the time to submit a review of the Sterling Hotel and Suites. We are glad that you really appreciated the "home away from home" feel of the property and the fact that it was convenient for your pets as well. We hope that you will recommend our hotel to friends and family if they are ever in town.
Thank You Mandi S for submitting a review for the Sterling Hotel and Suites. We are glad that you liked the comfortable beds and the much bigger rooms that we offer. We hope that you stay with again on your next trip to Des Moines.