來自 鳳凰坦佩亞利桑那州立大學 6 號汽車旅館Brand Experience Team Member 6Team 的回應
已於 2016年3月29日 回應
Dear Guest, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
Thank you for taking the time to share your recent experience at Motel 6 Tempe ASU. I am happy you had a good experience while staying with us. Please at your convenience reach out to me at 480-736-1700, I would like to address the flooring in the bathroom. Carlos Clendinen G.M.
Thank you for sharing your comments regarding your recent stay at Motel 6 Tempe ASU. I am happy to hear that Serenity was so helpful. Our hot tub is down for repair and will be up and guest ready within couple days. Thank you again for sharing. Carlos Clendinen G.M.
Thank you for taking the time to share your comments concerning your stay at Motel 6 Tempe ASU. I have reviewed your comments and concerns, and I want to assure you they are appreciated and valued. I have made necessary changes to my team and I hope you will give us an opportunity to better serve you in the near future. Please at you convenience, reach out to me at 480-736-1700 so we may make it right for you. Carlos Clendinen G.M.