Dear Mr Shazwan986, Thank you for sharing such a nice review about our hotel and sharing experience during your stay, I believe everyone at Prama Grand Preanger Bandung will happy when I shared this feedback. We are happy to know that in most aspects you were satisfied with the service delivered by our team members, especially to recognize one of our best ambassador and I personally congratulated Pak Sugeng for delivering his best service upon your stay. We would like to thank you for choosing to stay at Prama Grand Preanger Bandung and we do hope that on your upcoming visit to Bandung, we would be able to welcome you again. Sincerely, Veri Susandra Room Division Manager
Dear Guest Value Warm greeting from Aerowisata Grand Hotel Preanger Bandung Thank you for taking the time to write and give us your valuable feedback and thanks for posting in TripAdvisor ,thanks also for your comment to us . I have shared your kind comments to all departement concern who were equally delighted to hear them On behalf of all staff here, I look forward to welcoming you back and to enjoy another wonderful experience with us . We look forward you return to us with others facility and services. Best regards, Erik Tumbelaka General Manager
Dear applecart3355 Thank you for taking your precious time to write a review about your experience in TripAdvisor. With regret I've noted the inconvenience you had encountered during your stay relating to the your comment, Please accept my sincere apologies for these. I've personally shared and discussed with related department heads to fix the problem and to ensure that similar comments will not re-occur in the future.And know, we face off already especialy Brasserie Restaurant facility,Menu at Breakfast very variant , quality of room, we has renovated .We'r back to natural services "The heritages Hotel with great services. I really appreciate your constructive feedback, We all look forward to welcoming you back here so that you could see the improvement of the feedback you are addressing. Best regards, Erik Tumbelaka General Manager
Dear noveez Thank you for taking your precious time to write a review about your experience in TripAdvisor. With regret I've noted the inconvenience you had encountered during your stay relating to the your comment, Please accept my sincere apologies for these. I've personally shared and discussed with related department heads to fix the problem and to ensure that similar comments will not re-occur in the future.And know, we face off already especialy Brasserie Restaurant facility,Menu at Breakfast very variant , quality of room, we has renovated .We'r back to natural services "The heritages Hotel with great services. I really appreciate your constructive feedback, We all look forward to welcoming you back here so that you could see the improvement of the feedback you are addressing. Best regards, Erik Tumbelaka General Manager
Dear Guest Value Thank you for taking your precious time to write a review about your experience in TripAdvisor. With regret I've noted the inconvenience you had encountered during your stay relating to the your comment, Please accept my sincere apologies for these. I've personally shared and discussed with related department heads to fix the problem and to ensure that similar comments will not re-occur in the future.And know, we face off already especialy Brasserie Restaurant facility,Menu at Breakfast very variant , quality of room, we has renovated .We'r back to natural services "The heritages Hotel with great services. I really appreciate your constructive feedback, We all look forward to welcoming you back here so that you could see the improvement of the feedback you are addressing. Best regards, Erik Tumbelaka General Manager