來自 ITC Grand Bharat A Luxury Collection Retreat, GurugramGeneral Manager GM_ITCGrandBharat 的回應
已於 2019年10月30日 回應
Dear Ravi, Thank you for taking out the time to share your review of ITC Grand Bharat, Gurugram. Please accept my sincere apologies for the inconvenience caused to you. We at ITC Grand Bharat take pride in our services and are extremely disappointed that we could not match up to your expectations. We assure you that we are addressing your feedback and sincerely hope that you will give us another opportunity to serve you better. We look forward to welcoming you back soon! Warm regards, Deepak Cedric Menezes General Manger
來自 ITC Grand Bharat A Luxury Collection Retreat, GurugramGeneral Manager GM_ITCGrandBharat 的回應
已於 2019年10月26日 回應
Dear Guest, Thank you for taking the time to review us on TripAdvisor. We are happy to read that you enjoyed your overall experience and the warm and gracious hospitality at ITC Grand Bharat, Gurugram. We are delighted that we were able to live up to your expectations and made your visit a memorable one. I am certain that it will help all of us strive for higher levels of service excellence. Thank you once again for your kind feedback and we look forward to welcoming you back soon. Warm regards, Deepak Cedric Menezes General Manager
來自 ITC Grand Bharat A Luxury Collection Retreat, GurugramGeneral Manager GM_ITCGrandBharat 的回應
已於 2019年10月24日 回應
Dear Guest, Thank you for taking the time to review us on TripAdvisor. We are happy to read that you enjoyed your overall experience and the warm and gracious hospitality at ITC Grand Bharat, Gurugram. We are delighted that we were able to live up to your expectations and made your visit a memorable one. I am certain that it will help all of us strive for higher levels of service excellence. Thank you once again for your kind feedback and we look forward to welcoming you back soon. Warm regards, Deepak Cedric Menezes General Manager
來自 ITC Grand Bharat A Luxury Collection Retreat, GurugramGeneral Manager GM_ITCGrandBharat 的回應
已於 2019年10月20日 回應
Dear Guest, Thank you for taking the time to review us on TripAdvisor. We are happy to read that you enjoyed your overall experience and the warm and gracious hospitality at ITC Grand Bharat, Gurugram. We are delighted that we were able to live up to your expectations and made your visit a memorable one. I am certain that it will help all of us strive for higher levels of service excellence. Thank you once again for your kind feedback and we look forward to welcoming you back soon. Warm regards, Deepak Cedric Menezes General Manager
來自 ITC Grand Bharat A Luxury Collection Retreat, GurugramGeneral Manager GM_ITCGrandBharat 的回應
已於 2019年10月20日 回應
Dear Guest, Thank you for taking the time to review us on TripAdvisor. We are happy to read that you enjoyed your overall experience and the warm and gracious hospitality at ITC Grand Bharat, Gurugram. We are delighted that we were able to live up to your expectations and made your visit a memorable one. I am certain that it will help all of us strive for higher levels of service excellence. Thank you once again for your kind feedback and we look forward to welcoming you back soon. Warm regards, Deepak Cedric Menezes General Manager