酒店的機場接送時間很疏離, 下飛機只能坐出租車, 建議滴滴打車, check-in 時間很快, 可是沒有人領路, 一進房間聞到很重的霉味, 毛巾是破舊的, 露台上的布沙發有髒髒的印。
游泳池很大, 有兒童設施, 可是到處是落葉在飄, 甚至有膠杯, 反映管理不足, 海灘同樣有垃圾, 躺椅的布也有髒髒的印, 毛巾要自己填資料...
May I check the schedule of the airport-hotel shuttle bus? We are a group of 10 and arriving at Sanya this Sat afternoon. Could you please advise transportation? Thank you.
Dear Renaissance Sanya Resort Manager,
I have made reservation of Deluxe Room package via CX Holiday Company for coming July 2015, could you have any special arrangement for us because I am travelling with my honey and this is my important trip of our wedding anniversary?
Thank you. This sounds a bit pricey. May I check if there's bus earlier? We will arrive at around 12:30-1:30. Thank you again!
Thank you for your reply. However, we'll arrive at around 1pm so it doesn't make sense for us to wait until 4pm. We are in a group of 10 with 3 elderly aged 65 above so we appreciate if you could arrange an extra service for us, or could you kindly advise how we can arrange transportation to the hotel in one vehicle? Thank you!