Dear depyZara, We would like to extend our sincere appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. Kindly accept our apology that we failed to meet your satisfaction during your stay with us. We completely understand your disappointment; please rest assured that we have addressed your comments to the concerned department as we strive to continuously improve the quality of our service. Once again, depyZara, thank you very much for sharing your review and we hope we will have another chance to welcoming you back in the near future. With kind regards, S. Drewitz General Manager
Dear anila s, We would like to extend our sincere appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. Kindly accept our apology that we failed to meet your satisfaction with regards the minibar charges. We completely understand your disappointment; please rest assured that we have addressed your comments to the concerned department as we strive to continuously improve the quality of our service. Once again, anila s, thank you very much for sharing your review and we hope we will have another chance to welcoming you back in the future. With kind regards, S. Drewitz General Manager
Dear JuR-97 , Thank you very much and really appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive a constructive feedback from our valued guests. we have noted down your review and please rest assured that we will share your comments with the concerned department to take the appropriate measures, address the problem and prevent future occurrence as we strive to continuously improve the quality of our service and facilities. We appreciate your time for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, S. Drewitz General Manager
Dear Ahmed S, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, Ahmed S, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager
Dear Guest, Thank you very much for your positive and encouraging comments about your stay at Mercure Gold Hotel. We look forward to welcome you back very soon. With kind regards, Franck Pastoret Executive Assistant Manager