Dear Mazen Bou Ammar, Thank you for taking the time to write this review and for staying at Hilton Beirut Metropolitan Palace. We are sorry to hear that some of our services were not up to your expectations but will surely take actions to make your next stay a better one. Looking forward to hosting you back soon, Best Regards, Naif Zureikat, Cluster General Manager.
Dear Explore02069758557, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards, Naif Zureikat, Cluster General Manager.
Dear elrayes33, Thank you for taking the time to write this review and for staying at Hilton Beirut Metropolitan Palace. We are very pleased to hear that our staff made your stay pleasant. However, we are sorry to hear that some of our services were not up to your expectations but will surely take actions to make your next stay a better one. Looking forward to hosting you back soon, Best Regards, Naif Zureikat, Cluster General Manager.
Dear Shatla2010, Thank you for sharing your sincere feedback with us on TripAdvisor. We are delighted to learn that our team has provided you with a comfortable stay at Hilton Beirut Metropolitan Palace. Though, we do regret your disappointment towards the hotel renovation and the lobby lighting. We will look into this matter and make sure the concerned department takes corrective measures. Best Regards, Naif Zureikat, Cluster General Manager.
Dear MichoD1, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards, Naif Zureikat, Cluster General Manager.