經過了一天的長途旅行,晚上9點才抵達伊斯坦布爾康萊德酒店,門童熱情的協助與出租司機溝通並協助拿行李,看得出,這是我見過最忙碌的門童,一直在奔跑着幫每一位客人拉車門,取行李,問候客人。前台辦理入住完全沒有出乎意料,因為三天前就收到了賓客關係人員Pelin的熱情問候郵件,詢問此次旅行的目的及如何有什麼可以協助的,在前台的先生(抱歉忘記了名字)對我的金卡會員身份表示了認知和感謝,告知以及為我和家人安排了房間的昇級。 因為太晚,我們就選擇了R層的Manzara餐廳,非常愉悅的用餐體驗,每一位服務人員悉心照顧了我的太太和兒子,餐廳的經理Gulbahar也特意為小朋友準備了畫筆和塗色紙,讓他等餐的時間不會那麼無聊。 點了蔬菜雞湯,鱸魚,肉丸和蘑菇蘆筍,非常的好吃。餐間,服務人員還來詢問用餐的意見。看得出我們旅途勞累,特意打包兩杯咖啡帶走,這樣小朋友就不用等了,太貼心了。 我特意記下了餐廳經理、主管及每一位服務我們的人員 :Gulbahar, Dilaver, Hasan, Serkan,謝謝每一位為我跟家人的土耳其之行創造了美好的開始。 After a long day of travel, we arrived at Conrad Istanbul Hotel at 9 pm. The doorman enthusiastically assisted in communicating with the taxi driver and assisted with the luggage. I can see that he is the busiest porter I have ever seen that keep running to open card doors, take care lug gages and greet guest. The check-in at the front desk was expected well and smooth, as I have received warm greeting email from Guest Relations Officer Pelin three days ago, asking about the purpose of the trip and how can hotel team make our trip memorable. The gentleman at the front desk (sorry forgot the name) immediate recognized my Gold membership status expressed gratitude and said they’ve arranged room upgrades for us. Because it was too late, we chose the Manzana restaurant on the R floor. It was a very pleasant dining experience. Every service staff took care of me and my family. The restaurant manager Gulbahar specially prepared a kids color pencil and drawing paper for my son, so it will not be so boring to let him wait for the meal. We ordered vegetable chicken soup, sea bass, meatballs and mushroom asparagus, which are very delicious. During the meal, the service staff came to us to ask for comments about the meal. Supervisor Dilaver sees that we are tired after a long journey, specially packed two cups of coffee to take away, because he knows my son is sleepy and we won’t have time to sit for coffee, very touching. I specifically take down the name of the manager, supervisor and everyone who served us: Gulbahar, Dilaver, Hasan, Serkan, thank you for providing such a warm welcome for our Turkey trip.…