Dear Tpetraveler, Thank you so much for your amazing review! A review like this helps us to believe that we are on the right way to make our guests time in Riga more special and comfortable. Thank you very much for your kind words and time to share your great experience. Sincerely, Iveta Prisjagina Sales and Marketing
Dear Tadalf, We thank you for choosing our hotel! Thank you for your review and your time to share your experience. It is most pleasant to hear that we have made your stay so great. Our Grand Palace team is happy to serve our dear guests and their satisfaction is important to us. We always tend to improve service at our hotel and are glad to hear you did appreciate it. Your nice words and positive comments have also been passed to our team members as a thank you for the service they provided. Thank you once again for taking the time to write this review and we all are looking forward to your return. Best Regards,
Dear Borgeele, Thank You for taking the time to write this wonderful review. Our Grand Palace team is very happy to serve our guests and their satisfaction is important to us. We are very pleased to hear that your stay meet your expectations. Your feedback has been passed on to our employees and management team. They would love to hear when they have positively added to our guests' experience. Thank you once again for taking the time to write the review and we are all looking forward to your return! Yours faithfully, Ieva France Front Office Manager
Dear Nicolajb2019, Thank you for staying at the Grand Palace Hotel. It is nice to hear that you had a generally pleasant stay. Please be informed that in order to satisfy the needs of different guests, we have a smoking bar. Certainly, your comments will be passed on to our management team and we will consider it in the future. Thank you again for taking the time to write this review and we are all waiting for your return! Yours faithfully, Ieva France Front Office Manager
Dear Mobiletraveller64, Thank You for choosing and staying at Grand Palace Hotel. I apologize that your stay did not meet your expectations. Every comment from our guests is important for our team and we always tend to improve our work and services. We agree that our gym and wellness space is limited due to a historical building where we are not able to make any changes. But the same time we offer to the client a feeling of more privacy and an intimate atmosphere. Most of our clients directly observe these values as something special in our building. We hope that we will have the possibility to welcome you back and change your opinion. Faithfully, Ieva France Front Office Manager