The four star about this hotel does not mean it is four stared and everything is huge lie. It’s a small family like hotel. First, the location. It’s deep down in the alley. If you carry heavy luggage, don’t try to walk there. All the way stone road, it is disaster. If you say you will take taxi there, please pray for an awesome driver, otherwise it takes money and time to reach there. Second, no elevator. Again if you have heavy luggage, don’t consider this place for even a minute. No elevator and so many stairs. It is definitely not suitable for eld people with leg problems. Third, poorly design. A small room about 19 square meters is occupied by a king size double bed. You could even not have the room to stand. Fourth, shower disaster. The door of bathroom could not open as it is too close to the basin. The tap of shower can not adjust. Thank gods at least the water is warm. After shower, water everywhere and caution not to slip. Fifth, poor WiFi. Connect only interruptively. 現在是中文部分,這家店的所有圖片都是十級美顏后的,這並不是一家四星級酒店,更像是一家家庭小旅館。交通並不方便,在小巷子里,都是石子路,拖箱子很難走。酒店沒有電梯,所有樓梯蜿蜒曲折,不適合帶箱子的人。房間其小無比,19平米的房間居然放了個巨大的床,無法走路。衛生間小到門會打到台盆,開不直。淋雨龍頭生鏽卡住,無法單獨出水,洗完澡,一片狼籍,小心滑倒。網絡連接不暢,總是斷網。…
來自 Hotel Monastery Garden PragueManažer HotelCasaMarcello 的回應
已於 2019年11月1日 回應
Dear guests, Our hotel is situated in the historical building,we made already many renovation,changed most of the furniture and we are still working on it so all recommendations how to improve the things are highly appreciated.We are very sorry but as a historic treasure we are not allowed to make a lift here and we have this information on all our sites. But when you make the booking you are always welcomed to make a note that you need the room on ground or lowest floor. Have a nice time, Best Regards Your hotel staff
來自 Hotel Monastery Garden PragueGenerální ředitel HotelCasaMarcello 的回應
已於 2017年10月13日 回應
Dear friends, Thank you very much for choosing of our hotel for your stay in Prague and nice comments,we so highly appreciate that you enjoyed your holiday here and felt comfortable. We hope you will be back soon, Have a nice time, Best Regards Your hotel staff
來自 Hotel Monastery Garden PragueManažer HotelCasaMarcello 的回應
已於 2017年10月13日 回應
Dear Sarah, Thank you very much for choosing of our hotel for your stay in Prague and nice comments,we so highly appreciate that you enjoyed your holiday here.Unfortunatelly but as a historic treasure we are not allowed to make a lift here and central airconditioning, Have a nice time, Best Regards Your hotel staff