Dear Kierab1991, Thank you for the feedback regarding your stay. I am pleased you found the location of the hotel convenient and enjoyed your time with us. We have addressed the air conditioning issue you mentioned and now have it rectified Kind Regards Edward Brennan
Dear Nobby390, Thank you for your commentary. We do have a plan to replace the hallway carpet in the near future, which hopefully will be done shortly. I am sorry about the running water noise you experienced. We do believe this has now been rectified. I do hope you will return to the hotel again and I am pleased you enjoyed the food. Kind Regards Edward Brennan
Dear SeanC67, Thank you for your feedback and we are indeed looking at replacing the corridor carpet in the near future. I am disappointed we did not meet your expectations and do hope you would consider us again if travelling to Gladstone. Sincerely, Edward Brennan
Dear Mccanna2011, I appreciate you feedback and do note that you stayed in a Studio Apartment across the road from the hotel. These apartments do suit some travellers who like the separation and ease of access, but not all. I am pleased that our staff were helpful during your stay, I will pass this onto the team Kind Regards Edward Brennan