Thank you for your glowing review, we are delighted you enjoyed your stay with us, and the amenities we supply in our cottages. We look forward to welcoming you back in the future. Regards Dee
Thank you for your glowing review, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the future. Regards Dee
Thank you for the time to make this review. It is a pity you didn't take the time to notify us of the electric blanket immediately. As you know, when you ORDERED a new blanket we had it on your bed immrdiately. It was just the one side that was not working, and that is difficult for us to pick when we are cleaning. Your place has a new heat pump and heaters in each individual room which when operated correctly are adequate to make you more than comfortable on a mid winter day. We did offer you instructions on check in, but you chose to not listen to us. People from your country are usually very appreciative of the warm rooms that we provide at our accommodation. We note the two negative reviews submitted during your stay. To say that we had poor maintenance just because one side of you blanket was not working was quite not fair. regards Ray Owner
We are wondering if you have our accommodation mixed up with somewhere else. The unit you refer to has a very good heater/heat-pump that has the capacity to warm the room to what ever temperature you choose. There are individual heaters in the bedrooms as well, but most people are quite happy with the main heater without the need to turn them on. The modern oven was checked and works perfectly once set correctly.The Wifi was checked after receiving this review, and the free unlimited wifi is operating perfectly. The electric blanket was changed the moment you reported that one side wasn't working. We are available from 7 am in the morning until 10 pm at night. Had you communicated with us we would have offered instructions about the oven and heater and you would have found that the "shell on the wall" does work. This has always been good winter accommodation, and we make sure that the log fires and heaters are on before guests arrival during the winter. We ask readers of this review to read what others have said during previous winters. Regards Ray and Leonie