Hi Michelle! Thank you so much for rating us and for leaving your feedback even though it's sad to read that you were not completely satisfied with your stay. So sorry to hear that you thought the environment was too noisy. As we are located in the city center we are a very popular meeting spot and there's also surrounding bars which unfortunately can bring some noise to the rooms. If we get the chance to welcome you back, I would recommend you to try on of our rooms facing the court yard. I'm so disappointed to read about your experience when you asked for medication at the reception. Since a couple of years ago we have a policy not to issue medication to our guests but of course this should be communicated in a friendly and informative manner. I'll pass this feedback on to our front desk manager right away and make sure that this will not happen again. I really hope that we'll have the pleasure to welcome you back so that we can spoil you a little extra next time! Best regards, Camilla Abrahamsson
Hi Anna Teresa! Thank you so much for rating us and for leaving such wonderful feedback. We're so happy that you loved the central location and the great access to shopping, restaurants and the beautiful park. Also so glad to hear that you enjoyed our rich & varied breakfast and our friendly & service minded staff:-) Welcome back to us soon again! Best regards, Camilla Abrahamsson
Hi David! Thank you very much for rating us. We really appreciate hearing your feedback about our rooms and the hotel's standard. As you say, parts of the hotel are not newly renovated and we really hope that these parts soon get a face lift. Sad to hear that the size of the room made you disappointed. I'm not sure which room category you lived in during your stay, but next time maybe you want to try one of our spacious suites instead? We are so sad about the situation with the elevator and of course I understand that this lowers your impression of the hotel. I really hope this did not cause too much trouble and that you did not have to wait too long for it. Body lotion is unfortunately not yet included in the concepts of our standard rooms but is currently just included in our higher room categories. I hope we will soon get through the wish that this should be in all rooms. Despite this above, we're very happy to hear that you liked our design foyer and bar. Welcome back to us! Best regards, Camilla
Hi Jabiroo! Thank you so much for rating us and for leaving such a positive review. We're so happy that you had such a good stay with us and that you thought you got great value for money. Great to hear that you enjoyed the breakfast (even if we did not serve smoked salmon), the access to free bikes for our guests and our family friendly rooms. We're so happy to welcome you back soon! Best regards, Camilla
Hi Maria! Thank you so much for the five shining stars. We're so happy that you had such a nice stay with us and that you loved our friendly and serviceminded staff and the super central location. We're really proud of our hotel's interior so it makes us extra glad when you liked its elegance too! Hope we'll have the pleasure to welcome you back to us soon again! Best regards, Camilla