來自 Mövenpick Hotel MünsterVerkaufsleiter MoevenpickHMuenster 的回應
已於 2017年10月16日 回應
Dear Horst, We are very grateful for the time you took out of your day to write this in depth review on the Mövenpick Hotel Münster. It is of great importance to get a feedback, especially if not everything was to your complete satisfaction. Our staff took your valid grievance to revisit the topic of dusting and attention to detail over all, as the brand Mövenpick implies. We are very glad, that the breakfast buffet accomplished your expected quality level and would be pleased to welcome you again to try some more of our extensive breakfast selection and furthermore to convince you of the quality standards. Best regards, Duygu Saltik, Director of Sales and Marketing
來自 Mövenpick Hotel MünsterVerkaufsleiter MoevenpickHMuenster 的回應
已於 2017年10月11日 回應
Dear Guest, First of all, thank you very much for choosing Mövenpick Hotel Münster and for your kind feedback. For our staff it is a matter of course to fulfill all your requests regarding your stay. Nevertheless we are very glad about your remark. Regarding the room service, we only offer a small extract of our restaurants’ menu as room service to ensure a satisfactory quality. We tried to include some variety, but if you can’t find the right meal, please feel free to ask for something else or pay a visit to our cozy restaurants, which offer a wide range of dishes. We are eager to welcome you again soon. Until then we wish you all the best! Your host, Duygu Saltik Director of Sales and Marketing
來自 Mövenpick Hotel MünsterVerkaufsleiter MoevenpickHMuenster 的回應
已於 2017年9月22日 回應
Dear Aukje, Thank you so much for staying with the Mövenpick hotel during your trip to the beautiful city of Muenster. How lovely that you came to see the Sculpture Projects and bring your own bikes. This is by far the best way to get most of the art exhibitions’ artwork. We are also happy that you had the opportunity to get used to the new SLEEP category of the Mövenpick Hotels & Resorts. It is about the bed, about no light, silence, personalized comfort and well-being. It would be a pleasure welcoming you back again in the near future and in the meantime we wish you all the best. Kind regards, Duygu Saltik Director of Sales and Marketing
來自 Mövenpick Hotel MünsterVerkaufsleiter MoevenpickHMuenster 的回應
已於 2017年9月15日 回應
Dear guest, What a great feedback after your stay with our Mövenpick Hotel Münster! I am happy to share these kind words with the whole team to bring a smile to the lips of everyone – thank you so much. We are more than happy to make your family visit even more special by providing our Swiss Charm to your whole family. Hopefully our paths will cross again once more and you had a safe trip home. Kind regards, Duygu Saltik Director of Sales and Marketing
來自 Mövenpick Hotel MünsterVerkaufsleiter MoevenpickHMuenster 的回應
已於 2017年9月13日 回應
Dear Austin, What a wonderful and lovely comment which we want to thank you for! Every review of our guests is very important to us and if it is this positive we are more than happy. We will share all the positive comments in our team and especially the praise for our staff will put a smile to everyone's face. It would be a pleasure to welcome you back again in the near future and in the meantime we wish you all the best. Kind regards, Duygu Saltik Director of Sales and Marketing