Dear guest, Thank you for reviewing us following your recent visit. I am pleased to read that you found our location convenient. Being positioned in the heart of the city, our guests are within close proximity to London’s most iconic theatres, stores, monuments, and some delicious restaurants. I am sorry that you felt that the pillows were not sufficient, however, our team are available 24 hours a day to fulfil our guest’s needs and requirements. Being an independent boutique hotel, we pride ourselves on creating a personable service to optimise our guests’ experience. We do offer free WIFI to guests who book with our reservations team, or via our website. When booking direct with us, our guests gain access to whole host of added benefits, such as free WIFI, complementary upgrades subject to availability, exclusive deals which often include complimentary breakfast etc. On behalf of the team, we hope to have the opportunity to welcome you back in the future, where we would ensure you have a more positive stay with us. Kind Regards, Miguel Silva
Dear Guest, Thank you for taking the time to post this lovely review. We, in the Rathbone Hotel, are very proud whenever we receive a compliment about our service, friendliness and capacity to personalise our welcome to every guest that we accommodate, because that is our aim, to exceed guest expectations and treat everyone as an individual and not as a number. Our central location, like you mentioned, is one of the best in London, and it is, together with our service our main advantage. Thank you very much for recommending us, it means a lot for our staff to receive such commendations. I am happy to hear that you will come back, and we are all looking forward to welcome you again. Kind Regards, Miguel Silva
Dear guest, Thank you for your cordial review following your stay at the Rathbone Hotel. I am delighted to read your fantastic comments regarding our traditional British Décor and our lovely team, who will be thrilled to hear that their affable efforts are recognised by our guests. Being an intimate boutique hotel located in the heart of the city on a quiet side street, our guests are able to enjoy London's buzz and all it has to offer, whilst being able to return to the peaceful haven we aim to provide. Overall, I am delighted to read that you had a pleasant stay with us at The Rathbone and I hope we were able to contribute to a memorable birthday trip. We look forward to welcoming you back soon! Kind Regards, Daniel Harris
Dear guest, Thank you for your cordial review following your stay at the Rathbone Hotel. I am delighted to read you warmed to The Rathbone's traditional British decor. Being an intimate boutique hotel located in the heart of the city on a quiet side street, our guests are able to enjoy London's buzz and all it has to offer, whilst being able to return to the peaceful haven we aim to provide. Overall, I am delighted to read that you had a pleasant stay with us at The Rathbone and we look forward to welcoming you back in the near future. Kind Regards, Daniel Harris
Dear guest. Thank you for your fantastic review and comments on our Single rooms. We are very pleased to read that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards, Daniel Harris