來自 The Ivy At VerityHotel and Club Operations Manager DeniseOMF 的回應
已於 2019年8月8日 回應
Thank you very much for your review. We pride ourselves on the high level of service we provide to our guest. We are happy to hear your stay was perfect and we look forward to welcoming you back again in the future. Regards, Denise
來自 The Ivy At VerityClub and Hotel Operations Manager DeniseO1561 的回應
已於 2018年11月9日 回應
Dear Robeirn, Thank you very much for your review. We are delighted you had such a positive and memorable experience with us. We look forward to welcoming you again in the future. Regards, Denise
來自 The Ivy At VerityHotel and Club Operations Manager Denise O 的回應
已於 2018年8月15日 回應
Dear Guest, Thank you for staying with us at the Ivy. I am sorry to learn that you were not happy with your experience during your most recent stay with us. We pride ourselves on providing the highest standard of service to all our guests. We appreciate your feedback and will endeavor to improve upon the experience during your next stay with us. Kind regards, Denise